Blog post: Juliano Calixto • 12/08/2026

Jantar, IH Split: when a website serves two audiences

Jantar, IH Split: when a website serves two audiences

A Croatian school teaching six foreign languages to locals and Croatian to foreigners, on one domain. The architecture question that decides whether both audiences find what they came for.

A Croatian school teaching six foreign languages to locals and Croatian to foreigners, on one domain. The architecture question that decides whether both audiences find what they came for.

Most language school websites have one audience and pretend it's complicated. Jantar, IH Split has two audiences pointing in opposite directions, and the difference isn't cosmetic. One group reads Croatian and wants to learn English. The other doesn't read Croatian yet and needs to learn it, urgently, for legal reasons.


Same school, same domain, two completely different visitors. That's an architecture problem before it's a design problem.

Most schools spend their website budget on the homepage. Almost nobody enrolls from a homepage.


The page that decides is the course page: the one a parent lands on from a search, from an ad, or from an AI assistant that recommended you thirty seconds earlier.


That page has one job, which is to move somebody from "this might be right" to "I want to talk to you", and it usually fails at points you can find in ten minutes.


Run these six checks on your most important course page. Not the homepage. The course page.

Most schools spend their website budget on the homepage. Almost nobody enrolls from a homepage.


The page that decides is the course page: the one a parent lands on from a search, from an ad, or from an AI assistant that recommended you thirty seconds earlier.


That page has one job, which is to move somebody from "this might be right" to "I want to talk to you", and it usually fails at points you can find in ten minutes.


Run these six checks on your most important course page. Not the homepage. The course page.

A family school that became an institution

A family school that became an institution

Jantar was founded in Split in 1992 by Mirjana Sobin and is still family run, today led by her son Josip Sobin. It teaches more than 1,600 students of all ages, added an Institute for Adult Education in 2010, became a Cambridge exam centre, and joined the International House World Organisation network as Jantar, IH Split.


The catalog reflects thirty years of a community school growing up: English, German, Italian, Spanish, French and Russian, courses for preschoolers through adults, Cambridge and IELTS preparation, and Croatian as a foreign language.


There's also a teacher training arm running Erasmus+ programmes for educators from across Europe.

Everything in that paragraph has to be findable by someone with a very specific need and very little patience.

Audience one: Split, in Croatian

The first audience is local and it's the school's foundation. Parents looking for English for a seven year old. High schoolers preparing for Cambridge. Adults who need Italian for work.


These visitors search in Croatian, compare with two other local schools, and want operational answers: which level, how many hours, which semester, how much, is there a placement test.


The site is built along two axes that answer exactly that, and the navigation shows it: courses organized by age (preschool, children, high school, adults) and pages organized by language, each one its own destination. A parent who knows the age and a professional who knows the language both land somewhere that speaks to them, rather than in a generic catalog they have to filter themselves.


Each language page carries the operational facts and closes with an FAQ handling duration, levels from A1 to C2, exam preparation and whether courses run online. The inquiry form asks the questions that make the follow up useful: which course, which language, which school year, and whether the student needs a placement test.

Audience two: foreigners in Croatia, who can't read the site

The second audience arrived with the law.


Croatia's amended Foreigners Act, in force since June 4, 2026, requires foreign workers to prove basic Croatian, level A1, including Latin script, after one year of residence in order to extend their residence and work permits. 

Croatia had no language requirement before this. Now tens of thousands of foreign workers in tourism, construction and hospitality need a course, a test and a certificate, on a deadline that renews with their permit. 


Reporting on the reform notes the state will provide vouchers for language courses, and that preparation runs roughly 60 to 80 course hours.


For a school with a Croatian for foreigners programme and an exam centre pedigree, that's not a marketing opportunity, it's an obligation to be findable. And here's the architecture problem in one sentence: the page selling Croatian lessons to foreigners is the one page on the site that cannot assume the visitor reads Croatian.


That's why Croatian for foreigners sits as its own destination in the language navigation rather than buried inside a general course listing. It's the bridge page: the one entry point that has to work for someone who arrived from a Google search typed in English, Nepali or Filipino, on a phone, worried about a permit renewal.

The lesson that travels beyond Croatia

The uncomfortable summary

The lesson that travels beyond Croatia

Plenty of schools have this shape without noticing. A school in Rome teaching Italian to foreigners and English to Italians.


A school in Cadiz teaching Spanish to visitors and English to locals. A school in Split teaching six languages to Croatians and Croatian to everyone else. The instinct is to build one website with a language switcher and call it solved. It isn't, because a language switcher translates words, not intent. The two audiences need different entry points, different proof, different urgency, and often different next steps.


One is choosing between three good options for their kid's autumn semester. The other is solving a legal deadline.


Get the architecture right and one domain serves both cleanly. Get it wrong and each audience wades through content written for the other, which is how schools with excellent teaching end up with websites that feel like paperwork.


If your school serves more than one audience from one website, that's usually where the enrollment leak is. We're running a free live session on August 26 on websites that inform, convert, and get cited by AI, and we'll be raffling 5 complete website audits among everyone in the room.

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